About Us

Strategic Goals and Values

Travelance is an insurance distributor dedicated to providing superior service and products to our clients. Our clients include policyholders, brokers, travel agents, and agencies.

The following is our commitment to our clients:

To Deliver an Exceptional Client Experience

Provide knowledgeable and professional service to our clients
Utilize technology to provide timely and accurate insurance information
Listen to and consider our clients’ needs to provide a positive and constructive experience

To Offer Valuable Products

Provide the peace of mind that comes from knowing help is only a phone call away
Continue to develop affordable products with competitive benefits resulting from fantastic feedback from our clients
Deliver the strength, security, and stability of an established underwriter
Maintain a simple claims process

To Communicate Professionally and Ethically

Operate with honesty and integrity
Provide well-researched information to our clients in our communications
Educate our clients and the public about the value of insurance

To be Industry Leaders

Promote the need for insurance
Conduct continual research in our industry
Work with other industry leaders to help develop effective insurance practices

To be Mindful of our Impact on the Environment

Offer paperless solutions through technology
Reduce our waste by reusing what we can and recycling what we cannot
Offer our team and clients tools to conduct business in an environmentally responsible manner